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Updated February 08, 2024 21:18 OverviewWindows devices running the CrashPlan app can back up and transfer Windows user profile data. Microsoft's User State Migration Tool (USMT) assists in migrating system settings and application data to a new device, or replacing a device. This tutorial assumes you are already familiar with USMT and explains how to configure and deploy Windows user profile backup with the CrashPlan app.Windows user profile support Not all domain configurations are supported by MicrosoftBefore you proceed, consult Microsoft documentation to determine if your environment is compatible.Compatible With Windows User Profile BackupCrashPlan app for Windows installed for everyone (Default)CrashPlan consoleNot Compatible With Windows User Profile BackupCrashPlan app installed per userCrashPlan app for Mac and LinuxConsiderationsThe CrashPlan app and USMTOur technical support team is available to assist you with configuring, backing up, and restoring user profile data in the CrashPlan console and the CrashPlan app. However, since USMT is not a CrashPlan product, our technical support team cannot provide direct assistance with USMT-specific features such as deploying USMT to devices, creating the necessary .XML files, or selecting ScanState options. For assistance with USMT, consult Microsoft's documentation.Before you beginCreate USMT XML filesUSMT requires .XML files to determine what is included in the profile backup. The default .XML files for USMT are not included in the CrashPlan console and you must supply them for profile backups to occur.When creating or editing your .XML files, consider what you have selected for backup with the CrashPlan app. Excluding user data from USMT saves time when migrating to a new or reformatted system. To prevent backing up duplicate data, customize your .XML files to only include the user profile data that the CrashPlan app does not back up, such as application data and registry settings. Exclude any user files backed up from your USMT .XML files, such as photos, documents, music, and videos.Install USMT on each deviceFor the CrashPlan app to back up user profile data, USMT must be installed or deployed on each device backing up to the CrashPlan cloud. By default, the CrashPlan app looks for USMT in the following location:C:\Program Files\CrashPlan\USMT\If

Be removed from the backup archive. See Can't find files after replacing a device using CrashPlan for more details.Step 9: Restore files if necessaryIf necessary, restore any missing files or folders to the new device. Restoring files can be performed by:IT staff via the CrashPlan console, either before or after delivery to the user.End users, using the CrashPlan app.End users, using the CrashPlan console.Step 10: (Optional) Replace the old deviceReplacing the old device saves time, bandwidth, and storage space, because the existing backup archive from the old device is assigned to the new device.You may replace the old device using one of two methods:From the CrashPlan console.From the CrashPlan app.External resourcesUser State Migration Tool (USMT) Technical ReferenceView the USMT 10 documentation.USMT RequirementsUSMT 10.0 works with Windows 8 and Windows 10.What Does USMT Migrate?It migrates system settings, application settings, user profiles, and user data.USMT XML ReferenceConfigure USMT behavior.User State Migration Tool (USMT) Command-line SyntaxSee the command line options for writing and processing USMT data.Download the Windows ADKThe Windows Assessment and Deployment Kit provides the USMT files. Articles in this section

USMT is already installed in a different location, you can specify the different USMT location from the CrashPlan app command-line interface:Open the CrashPlan app.Open CrashPlan Commands using one of the following methods: Double-click the CrashPlan logo in the upper-left corner.Enter the keyboard shortcut for your operating system:Windows: Ctrl+Shift+CMac: Option+Command+CLinux: Ctrl+Shift+CEnter: prop.set c42.user.migration.usmtBinPath saveReplace with the specific location where USMT is installed.Press Enter.Run ScanState commandsScanState options allow you to use some USMT syntax commands when backing up your user profile data. The following syntax is allowed in the CrashPlan console:ScanState: /o /vsc /c /allLoadState: Refer to Microsoft documentation.To use multiple ScanState commands, leave a single space between commands.Configure Windows user profile backupFollow the steps below to configure Windows user profile backup using USMT.Step 1: Prepare devices for user profile backupTo back up or transfer user profile data, each device that will back up user profile data must have installed:The CrashPlan appThe appropriate version of USMT for your version of WindowsFor the CrashPlan app to utilize USMT, install or deploy USMT in the following location:C:\Program Files\CrashPlan\USMT\Step 2: Enable user profile backupYou can choose to enable user profile backup for an organization. Once enabled, user profile backups do not occur immediately. The first user profile backup takes place based on the selected Backup Frequency (7 days by default).To view or modify Windows user profile backup settings for an organization:Sign in to the console.Go to Administration > Environment > Organizations and select an organization.From the action menu in the upper-right corner, select Device Backup Defaults.Deselect Use device defaults from parent.Click Backup.If File Selection is locked:At Included files, add:main/ProgramData/CrashPlan/user_settings/(Optional) Click the push icon to apply these settings to existing users.Select Enable User Profile Backup.For each .XML file for your environment, click Select File and add your customized file.The filename of your .XML displays to the left.You must supply at least one .XML file for user profile backups to occur.You do not need to supply one of each type of .XML file.For assistance with your .XML files, see Microsoft's documentation.(Optional) Enter desired ScanState options.(Optional) Click the push icon to apply these settings to existing users.Click Save.Step

Skip to main content This browser is no longer supported. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Article01/15/2025 In this article -->This article helps solve an issue where COM+ component settings will be corrupt when you migrate from an x86 platform to an x64 platform.Applies to: Windows 10 – all editionsOriginal KB number: 2481190SymptomsUsing the User State Migration Tool (USMT) 4.0 to migrate from an x86 platform to an x64 platform, COM+ component settings will be corrupt.NoteThe issue doesn't happen when migrating from x86 to x86 or x64 to x64 platforms.Opening COMEXP.MSC or DCOMCNFG.EXE and navigating to Component Services\Computers\My Computer will result in the following on-screen error:You do not have permission to perform the requested action.Additionally, you may see Event ID 4434 logged in the Application log:Log Name: ApplicationSource: ComplusEvent ID: 4434Level: WarningUser: N/ATask Category: SecurityKeywords: ClassicComputer: win7-1.contoso.comA method call to an object in a COM+ application was rejected because the caller isn't properly authorized to make this call. The COM+ application is configured to use Application and Component level access checks, and enforcement of these checks is currently enabled. The remainder of this message provides information about the component method that the caller attempted to invoke and the identity of the caller.SVC/Lvl/Imp = 10/6/3, Identity=>CauseThis is a known issue with USMT when migrating from x86 to x64.ResolutionWorkaroundTo work around the issue in USMT 4.0, you must specify a config.xml file and set the "Microsoft-Windows-COM-ComPlus-Setup" to not migrate.If you're not already using a config.xml file for USMT, you can generate one automatically by specifying the /genconfig switch to scanstate.exe syntax. For example:scanstate.exe /genconfig:config.xml /i:migdocs.xml /i:migapp.xmlFor more information about USMT and config.xml files, see the following Microsoft TechNet Article:USMT .xml FilesOnce you've generated the config.xml file, you must edit the following section, depending on source operating system (OS):Windows XP - Windows Vista or Windows 7 - Save your changes to config.xml. Include the updated config.xml when using scanstate.exe to work around the issue. For example:scanstate.exe c:\mystore /i:migdocs.xml /i:migapp.xml /config:config.xml /v:5This will execute scanstate.exe, using c:\mystore as the migration store, and include MigDocs.XML,

By helping to prioritize, test, and detect compatibility issues with your apps. By using ACT, you can become involved in the ACT Community and share your risk assessment with other ACT users. You can also test your web applications and web sites for compatibility with new releases of Internet Explorer. For more information, see Application Compatibility Toolkit.Deployment ToolsDeployment tools help you customize, manage, and deploy Windows images. Furthermore, Deployment tools can be used to automate Windows deployments, removing the need for user interaction during Windows setup. Deployment tools include Deployment Imaging Servicing and Management (DISM) command-line tool, PowerShell cmdlets, DISM API, Windows System Image Manager (Windows SIM), and OSCDIMG. For more information, see Deployment Tools.User State Migration Tool (USMT)USMT is a scriptable command-line tool that IT Professionals can use to migrate user data from a previous Windows installation to a new Windows installation. By using USMT, you can create a customized migration framework. This copies the user data you select and excludes any data that does not need to be migrated. USMT includes ScanState, Loadstate, and USMTUtils command-line tools. For more information, see the User State Migration Tool.Volume Activation Management Tool (VAMT)VAMT helps IT professionals automate and centrally manage the activation of Windows, Windows Server, Windows ThinPC, Windows POSReady 7, select add-on product keys, and Office for computers in their organization. VAMT can manage volume activation using retail keys (or single activation keys), multiple activation keys (MAKs), or Windows Key Management Service (KMS) keys. For more information, see Volume Activation Management Tool.Windows Performance Toolkit (WPT)Windows Performance Toolkit includes tools to record system events and analyze performance data in a graphical user interface. WPT includes Windows Performance Recorder, Windows Performance Analyzer, and Xperf. For more information, see Windows Performance Toolkit.Windows Assessment ToolkitWindows Assessment Toolkit is used to run assessments on a single computer. Assessments are tasks that simulate user activity and examine the state of the computer. Assessments produce metrics for various aspects of the system and provide recommendations for making improvements. For more information, see Windows Assessment Toolkit.Windows Assessment ServicesWindows Assessment Services is used to remotely manage settings, computers, images, and assessments in a lab environment where Windows Assessment Services is installed. This application can run on any computer with access to the server that is running Windows Assessment Services. For more information, see Windows Assessment Services.Windows Preinstallation Environment (Windows PE)Windows PE is a minimal operating system designed to prepare

3: (Optional) Manually start a user profile backupTo immediately start a user profile backup for a device, use the steps for the CrashPlan console or the CrashPlan app:From the CrashPlan consoleOpen the CrashPlan console.Press Ctrl+Shift+X.The CrashPlan console command-line area opens.Enter: cc migration.backup.run Replace with the GUID of the device containing the user profile data you want to back up.Press Enter.The USMT backup runs in the background of the CrashPlan app and a folder named "user_settings" is added to the backup selection, which contains the device's .MIG files.From the CrashPlan appOpen the CrashPlan app.Open CrashPlan Commands using one of the following methods:Double-click the CrashPlan logo in the upper-left corner.Enter the keyboard shortcut for your operating system:Windows: Ctrl+Shift+CMac: Option+Command+CLinux: Ctrl+Shift+CEnter: migration.backup.runPress Enter.The USMT backup runs in the background of the CrashPlan app and a folder named "user_settings" is added to the backup selection, which contains the device's .MIG files.Step 4: Confirm user profiles are backed upTo confirm that all devices being migrated or upgraded have completed a user profile backup:From the CrashPlan console, select Administration > Status > Reporting.(Optional) On the Device Status tab, enter search criteria to filter for specific devices.Click Run Report.Click the column selector icon and select User Profile Status.In the User Profile Status column, confirm the devices display the status Created, Backed Up.For devices that do not display the status Created, Backed Up, use the report results to help you determine if there is a problem with USMT, or with the CrashPlan app backup:Created: the .MIG file was successfully created by ScanState, but the backup status is unavailable. The backup status may be unavailable soon after initially enabling user profile status backup, or for devices using CrashPlan app version 6.7.0 and earlier.Created, Not backed Up: the .MIG file was successfully created by ScanState, but it is not backed up by the CrashPlan app.Failed: the .MIG file failed to be created by ScanState.N/A: Indicates either:The device has not reported a success or failure message.User Profile Backup is not enabled for this device's organization.This is a non-Windows device.Step 5: Prepare new devicesPrepare your new device. Your preparations may include:Re-imaging the