Vonage extensions numbers

Numbers in your Online Account or using the Extensions App, you can prevent up to 50 numbers from ringing your Vonage home phone and any phone connected by the app. Forward Calls Turn Call Forwarding on and off in your Online Account or from your Vonage phone. When the feature is on, it remains on until you turn it off.You can forward incoming calls to any one phone number, including any international number. Set Up Extensions App or Link Mobile Numbers Link up to two mobile phone numbers to your Vonage service so you can make calls for the same rates as your Vonage home phone when you are on the go.If you have an iPhone or Android, download the Extensions® App to make and receive calls on the go.If you do not have an iPhone or Android, link any mobile phone numberand make calls on the go. Use Voicemail Your Voicemail is turned on as soon as your Vonage service is activated, even if your Vonage adapter is not yet set up.The first time you call Voicemail, you will be prompted to set your PIN and record your greeting. You can change these at any time.Some Voicemail changes are done on the phone. Other changes such as your Ring Count can be set in Online Account. View All Features Calling Plans & International Rates Change My Calling Plan Sign in to your Online Account and select Change Plan from the Summary tab. Check International Rates Use our International Calling

Will complete. Use Service During Number Transfer When you transfer a phone number to Vonage, you are assigned a Temporary Virtual Number that is removed when the transfer is complete. Because you have a temporary number, you can make and receive calls as soon as you set up your Vonage adapter.Sign in to your Online Account to view your Temporary Virtual Number and check the status of your number transfer. Mobile Apps Available Vonage Apps Vonage offers three apps that can be downloaded to your iPhone or Android phone: Vonage Extensions, Vonage Mobile and Vonage Business.Use the Extensions App to link up to two phone numbers to your Vonage service so you can make and receive calls on the go for the same rates as your Vonage calling plan.To use the Vonage Mobile App, a Vonage calling plan is not needed. Instead, purchase talk credits so you can make low cost international calls on up to five linked devices. You can additionally talk, text and exchange video chats worldwide for free with other Vonage Mobile users.With the Vonage Business App, customers continue to have access to the full functionality of their business plan on the go. Download/Use Extensions App Download/Use Vonage Business App Download/Use Vonage Mobile App Go to your app store.Search for Vonage Mobile.Install the app.See Vonage Mobile App for details on how to use. You can also visit the Help Center within the app. Cancel Cancel Service Vonage does not offer the ability to cancel your service online

Can I link mobile numbers to any Vonage calling plan?Yes. You can link up to two non-Vonage U.S. mobile phone numbers to any Vonage calling plan with the exception of Power User plans. If you are on a Power User plan, you can only link one phone number.I have two Vonage phone numbers. Can I link phones to both?Yes. If you have two Vonage calling plans, you can link two phone numbers to each.What type of phone can I use to link my Vonage service?You can link any type of phone to your Vonage service including Windows, BlackBerry and or even landline phones. To do so, sign in to your Online Account to link your phone number and then you use an Access Number and your Security PIN to make call. If you have an iPhone or Android, download the Extensions App instead.What phone numbers can I link to my Vonage service?You can link any non-Vonage U.S. mobile phone number.Can I link phone numbers to a Toll Free Number or Virtual Number?No. You cannot link a phone number to a Toll Free or Virtual Number. These are add ons to your Vonage service and are not calling plans.Do I still need mobile service if I link a mobile phone to my Vonage service?Yes. You still need your mobile service. Vonage is not a mobile service provider. Linking a mobile phone number to your Vonage service lets make calls from the linked phone for the same rate as your Vonage calling plan. This gives you the flexibility to use your Vonage service when you are not home.Once I link a mobile number to my Vonage service, can I make international calls for free?Calls made from a linked mobile number are billed at the same rates as your Vonage calling plan. If

Sign up for Vonage service.If you do not remember your Username, sign in with your Vonage phone number.If you do not remember your Password, reset it. Technical Issue Feature Not Working Selective Call BlockBlock up to 50 calls in your Online Account or using the Extensions App.Whether you block a caller in Online Account or the Extensions App, your blocked list is merged.Vonage validates all phone numbers. If a partial number is displayed or the area code and exchange are not valid, you cannot block that caller.If a blocked caller calls you, they hear a message stating you are not available.Anonymous Call BlockPrevent callers who block their Caller ID display from ringing your Vonage home phone or mobile phone linked by the Extensions App.If you turn on this feature, these callers cannot reach you: Anonymous, Private, Private Number, Private Name, Number Private, Caller Private, Retstrictedand Withheld.If one of these blocked callers attempts to contact you, they hear a message stating their call cannot be completed until their Caller ID is unblocked.Extensions AppIncoming calls ring your Vonage home phone and up to two phones linked by the Extensions App. To turn off incoming calls to the app only, open app and go to Call Settings.Open app and go to Recents to block a phone number with a swipe or Call Settings to enter phone numbers manually.Outgoing Caller ID shows your Vonage home phone number. Open app and go to Call Settings if you want to display your mobile phone number on

Getting Started & Installation Get Internet Service To use Vonage service, you need a high-speed Internet connection such as cable or DSL. Vonage does not supply Internet service. If you need to find an Internet Service Provider (ISP) in your area, see Get Internet Service. Install Your Vonage Adapter In addition to your Vonage equipment (adapter, power adapter and Ethernet cable), you also need a telephone, a second Ethernet cable and a telephone cable.To install your Vonage adapter, follow the step-by-step instructions in our installation video. Link a Mobile Phone to Your Service Link up to two mobile phone numbers to your Vonage service so you can make calls for the same rates as your Vonage home phone when you are on the go.If you have an iPhone or Android, download the Extensions® App to make and receive calls on the go.If you do not have an iPhone or Android, link any mobile phone numberand make calls on the go. Transfer Phone Number to Vonage Your number transfer can take up to10 business days to complete. During this time, we assign a temporary phone number so you can receive incoming calls. Just connect a phone to your installed Vonage adapter to use your service while your transfer completes.To obtain status on your number transfer or to jot down your temporary phone number, sign in to your Online Account. Use Your Online Account There is nothing you need to do to set up your Online Account. It is created when you

Use the Extensions App, placing a call from a linked mobile number outside of the U.S. is not recommended because you must dial a U.S. access number, which will incur fees from your mobile carrier.Can I link a landline phone instead of a mobile phone?Yes.Can I make a call from my Vonage home phone while a call is in progress on one of my linked mobile numbers?Yes. Your home phone and your linked mobile phones work independently.How do I place a call from a linked mobile number?Dial an access number, enter your Security PIN and then enter the phone number of the person you want to contact.How do find an access numbers?You are assigned an access number when you link a phone number to you service or you can choose from any of these access numbers.How do I change or remove a linked mobile number?Sign in to your Online Account and under Features & Settings, click the Mobile Devices tab. You can make up to four changes, in a 30 day period.Can I link a phone numbers to my service if my Vonage adapter is not connected?Yes.Can I make 3-way conference calls using my linked phone numbers?No.What is displayed on Caller ID when I make call from a phone number linked to my service?The Caller ID of the phone you are using to make the call.How much does it cost to link a mobile number to my Vonage service?You can link up to two mobile phone numbers per voice line at no cost. The access number is not local. Will I be charged by my mobile carrier?Depending on your mobile calling plan, you may be charged by your mobile carrier for a domestic call to the access number. If your mobile carrier offers free calling to Favorites or Friends, consider